Index / Work
Systems we've shipped.
Real work for retailers and brands. Most of it back-office plumbing nobody sees — repricers, feeds, custom Shopify, AI tooling, paid acquisition. Client names anonymised because the work matters more than the logos.
- 01Automation
15 hrs/week saved on manual tasks
AutomationMulti-warehouse fashion retailer
Order & Inventory Automation
Multi-warehouse fashion retailer
Automating the back-office chaos of a multi-warehouse fashion retailer — order routing, stock sync, auto-replenishment.
15 hrs/week saved on manual tasks
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- 02AI Tooling
70% of tickets resolved without human input
AI ToolingDTC supplements brand
AI Customer Service Automation
DTC supplements brand
Replacing a stretched support team with an AI assistant that handles 70% of customer queries automatically.
70% of tickets resolved without human input
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- 03Custom Shopify
150% uplift in online sales
Custom ShopifyMulti-SKU racket sports retailer
Custom Shopify Build & AI Imagery
Multi-SKU racket sports retailer
Custom Shopify storefront with a bespoke racket finder, category UX rebuild, and an AI-driven product imagery pipeline.
150% uplift in online sales
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- 04Custom Shopify
Trade orders up 60% in 3 months
Custom ShopifyTrade + retail homeware brand
Trade Portal & Product Personalisation
Trade + retail homeware brand
A bespoke Shopify build with custom product personalisation and a trade account system.
Trade orders up 60% in 3 months
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- 05Growth Retainer
42% increase in conversion rate
Growth RetainerFitness equipment retailer
Conversion Retainer for a Multi-SKU Retailer
Fitness equipment retailer
Ongoing conversion optimisation and development for a fast-growing fitness equipment retailer.
42% increase in conversion rate
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- 06Migration
55% increase in repeat purchases
MigrationDTC skincare brand
Magento → Shopify Migration & Subscription Build
DTC skincare brand
Moving a fast-growing skincare brand from Magento to Shopify with a full redesign and subscription system.
55% increase in repeat purchases
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- 07Paid Acquisition
320% return on ad spend
Paid AcquisitionSustainable homeware brand
Paid Acquisition Rebuild & Email Programme
Sustainable homeware brand
Building a profitable acquisition engine from scratch for a sustainable homeware brand.
320% return on ad spend
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- 08Migration
Doubled online subscriptions
MigrationIndependent coffee roaster
Shopify Rebuild & Subscription Storefront
Independent coffee roaster
A full migration and redesign for an independent London coffee roaster, built around subscription revenue.
Doubled online subscriptions
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