Customer Story

Powering a Unique Subscription Model with Shopify Customisation

Bespoke Shopify development transforms a niche product offering into a seamless customer experience.

About the Company

A small UK-based startup specialising in curated subscription boxes for hobbyists and collectors. They offer a highly personalised selection of items tailored to a specific niche.

The Challenge

Existing subscription management solutions felt generic and didn’t offer the flexibility they needed. They wanted a custom-built experience to manage complex subscription options, recurring billing, and personalised box curation. They also needed the ability to create a compelling brand experience throughout the entire customer journey.

Grow your business today

How We Helped

We leveraged the power of Shopify’s robust APIs and liquid templating to build a bespoke subscription management solution integrated directly into their Shopify store. This involved developing custom subscription logic, flexible billing options, and an intuitive customer portal for subscribers to manage their preferences and delivery details. We also carefully designed their store to align tightly with their unique brand aesthetic.

The Results

The custom Shopify solution enabled them to launch their innovative subscription service. Customers enjoyed a seamless and personalised experience, with the ability to easily manage their subscriptions and discover new, curated items in their boxes each month. The company benefited from the reliability and scalability of Shopify’s platform to support the complexities of their subscription model, allowing them to focus on growth and customer acquisition.