Ecommerce automation · UK retailers & brands
Tell us what you do by hand. We’ll make it take a minute.
We build automations that take whole jobs off your team. Not another app to learn. Systems that quietly do the work a person used to grind through, hour after hour, every working day.
Tell us what you do →What just became possible
The jobs you still pay people to do.
Linnworks and the rest sync your stock and route your orders. But look at your payroll: the inbox, the listings, the returns, the ordering, the imagery. Those jobs survived every wave of ecommerce software because they needed eyes and judgement. They’re the ones agents take.
The customer service desk
The reason you hired your last person. An agent reads every message across Amazon, eBay and email, pulls the order, looks at the photo of the smashed parcel, and answers properly in each channel’s rules. The routine 80% handled. The awkward ones drafted for a human to send.
The buyer
Someone’s whole morning, every morning: logging into supplier portals, working out quantities, keying orders in. Ours reads your sales velocity, picks the supplier, tops up to minimum order values and places the lot. Live for UK retailers now.
The listings team
Send it a supplier’s price list on Friday: grim spreadsheet, wonky PDF, doesn’t matter. By Monday the whole range is listed: titles, copy, specs, categories, every channel. The job you currently pay a listings assistant to chip away at for months.
The photo studio
One white-background shot from the supplier becomes the full set: lifestyle scenes, detail shots, infographics, size guides, on brand and to each marketplace’s spec. Thousands of pounds of photography and design, for every product you list.
The returns desk
Reads the reason, looks at the evidence, applies your policy, spots the serial returners, refunds or rejects, and writes the A-to-z and chargeback defences with the proof attached. A part-time wage, plus the money bad claims were costing you.
The next channel, without the next hire
TikTok Shop, B&Q, Debenhams, OnBuy. Every new UK marketplace used to mean another person: build the listings, learn the rules, answer its messages, keep the stock straight. An agent runs the whole channel, so trying one stops being a hiring decision.
The money finder
Checks every supplier invoice against what you ordered and what actually arrived, claims the shortages, chases the credits, files the carrier claims and Amazon reimbursements. Most retailers are owed thousands they never collect, because chasing it was a job nobody had time for.
The weekend shift
Messages don’t stop at 5pm Friday, but staffing Saturday is misery. The agent works the weekend: answers the routine, holds the dodgy orders, chases the stuck parcels. Monday starts with a clean inbox instead of a backlog.
And the one on your list. The job that’s too specific to you for anyone to have built a tool for. That’s usually the one worth doing first.
This isn’t theory. We’ve got automations like these running in production for UK retailers and brands right now, doing the boring jobs so their people don’t have to.
Start here
What do you do by hand?
Tell us the job, in a line. We’ll tell you straight whether it’s worth automating and reply within 24 hours. No pitch, no deck.