BlogGeneralPasswords: Your Shop’s First Line of Defense (That’s Too Often Neglected)

Passwords: Your Shop’s First Line of Defense (That’s Too Often Neglected)

CHRIS

  • SEPTEMBER 4,2023

We know, we know – you’ve heard the “strong password” lecture a million times. But with e-commerce sites being prime targets for hackers, it’s worth hammering home the essentials AND some not-so-obvious tips to help your clients keep their store data (and customer info!) safe.

Forget the Usual “Rules”

Those “must have a capital, symbol, number” rules are outdated. Hackers know all those tricks. Instead, focus on..
Length Trumps Complexity: “correct horse battery staple” is easier to remember yet harder to crack than “@Shoestr1ng”
Avoid the Obvious: Pet names, birthdays, addresses… this stuff is easily guessed or found on social media.
Unique Passwords for EVERYTHING: If one site gets hacked, you don’t want your shop to be the next domino to fall.

Level Up Their Password Game
Passphrases Are Powerful: Think full sentences, song lyrics, oddball quotes (“My iguana loves blueberry pancakes!”). More memorable yet hard to brute-force guess.
Ditch the Word Substitutions: Swapping “0” for “O” isn’t fooling anyone. Hackers’ software accounts for these common tricks.
Two-Factor Authentication: Wherever possible, enable this! It adds that extra layer so even if a password is stolen, their account isn’t easily accessed.
Password Managers: Not Just for the Super Techy
Explain the Concept: A secure vault to store ALL their unique passwords, accessible with one master password (which yes, needs to be super strong!).
Recommend Reputable Ones: Dashlane, 1Password, etc. Do your research to offer a few trusted options.
It’s a Time-Saver: Emphasize how, after initial setup, it makes logging into everything faster AND more secure.

Employees Are a Weak Link 
Train Your Team: Their sloppy password habits affect the whole business. Regular security reminders are key.
“Least Access Needed” Principle: Does every employee need admin access to your store backend? Lock things down wisely.
Account Monitoring: If your e-commerce platform allows, keep an eye on login activity for anything suspicious.

Beyond Just Your Store’s Login
Payment Processors: Clients MUST use strong passwords for their Stripe/PayPal, etc., too. That’s where the financial data lives!
Email Accounts: If their shop email gets hacked, it can be used to reset passwords elsewhere. It’s all connected.
Connected Apps: Do they use third-party inventory or marketing tools? Those need secure passwords, too.

Because a hacked store isn’t just a headache; it’s lost sales, damaged reputation, and the potential for serious legal fallout depending on the data breach. An ounce of prevention…

Here are a few reputable password strength checkers:
Kaspersky Secure Password Check: (https://password.kaspersky.com/) This tool not only rates your password’s strength but tells you approximately how long it would take to crack. It’s a good way to drive home the “length is important” point.
How Secure Is My Password? (https://howsecureismypassword.net/) This site has the same time-to-crack feature as Kaspersky’s but presents it in a way that’s easily digestible for non-technical users.

The Password Meter:
This one offers more detailed feedback. Besides strength, it analyzes whether your password contains common patterns or dictionary words, helping users understand why their “clever” password might not be as clever as they think.

The “Aha” Moment

“Don’t take our word for it – see the problem for yourself. Many people think they have strong passwords, but when you run a typical ‘good’ password through a site like https://password.kaspersky.com/, the results are often eye-opening.”



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